PRODUCT SUPPORT

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Check out product instructions, FAQs, and warranty information.

How to set up your Brita

Choose a product below to see instructions.

Set a Filter Replacement Reminder.
We’ll do the rest. 

Set filter reminder

30-day satisfaction guarantee

At Brita, we stand behind our products and quality controls with a 30-day, 100% money-back guarantee. If for any reason you are not satisfied with a Brita product you purchased from Brita or one of our authorized sellers in the United States or Canada, you may request a refund or product replacement within 30 days of the date of purchase by contacting us at 1-800-387-6940.

Click here for exclusions

Limited warranty

During the warranty period, if you discover that any parts of the pitcher or dispenser or faucet mount system are damaged or broken, we will replace the parts free of charge.
Click here for full warranty terms

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