If you've got questions about Brita® Pitchers or Faucet Filtration Systems, we've got answers. Want to know more about the benefits of Brita filtered water? This is the place to be. We've done our best to provide answers to all your miscellaneous questions, too.
If you do not find an answer to your question, please contact us.

Additional Frequently Asked Questions

Do Brita® systems remove fluoride?

Brita Faucet Filters and Pitcher Filters have been tested and verified to remove only a trace amount of fluoride over the life of a filter. (Many brands of bottled waters do not contain the level of fluoride recommended by dentists)

How important is it for my child to drink fluoridated water?

In the last 20 years, tooth decay has declined dramatically. About half of all children in Canada now reach the age of 19 without a cavity. Much of the credit goes to fluoride. In fact, the Canadian Medical Association, Canadian Dental Association and Health Canada all agree that fluoridated water remains the most effective method of preventing tooth decay. Learn more about the ways water enhances your child's health.

What exactly does fluoride do?

Fluoride makes tooth enamel harder and more resistant to decay. It also stops the growth of newly formed cavities.

What is the best source of fluoride?

Tap water is the most common source. Fluoride is also found in some foods (fish, tea and green leafy vegetables), toothpastes, rinses and supplements.

Is tap water really so bad that it needs filtering?

The quality of U.S. and Canadian tap water is generally quite good. However, municipalities introduce Chlorine as a disinfectant. Brita® faucet and pitcher systems reduce Chlorine (taste and odour)*. In fact, in better restaurants, tap water is often treated before it's used for cooking.

Why is Chlorine added to tap water?

Treatment plants add Chlorine to kill germs as water travels many miles through pipes to your tap. While the amount of Chlorine added is regulated and not considered dangerous, it can impair taste and odour.

Why don't Local Water Authorities improve the quality of tap water by using a method similar to Brita®?

The quality of water produced by Local Water Authorities is generally good, but problems sometimes occur between the time the water leaves the treatment plant and the time it reaches your tap. So, even if it was treated in a similar method to Brita®, it may not arrive at your tap in the ideal state due to municipal and/or household plumbing. It is also important to realize that while the daily water usage per person is 428 to 719 litres, only a small portion is used for drinking water or food preparation, so the cost to treat all water this way would not be economical ... it is best to make this final treatment in your home at point-of-use with Brita® filtration systems.

We have soft water in our region, so why should we use Brita®?

Soft water can leach copper from household plumbing systems. Brita® Pitchers reduce copper*. Primarily copper pipes in the household plumbing system cause copper in tap water. Regardless of whether you have hard or soft water you may want to improve the taste and generally improve the quality of your water.

Can I give pets Brita® water?

Brita® is great for most pets. Since fish can be especially sensitive to trace elements in their water, we recommend using water from a Brita® Faucet Filtration System and any neutralizer recommended by your pet store.

Can I use Brita® water on plants and flowers?

Absolutely. This is just one of the great ways you can use Brita® water around your home.

How else can I use Brita® water?

Brita® is great with coffee, tea, frozen juices and powdered drinks. It's also great for preparing cooked foods and mixing infant formula.

Where will we be able to find replacement filters for the Brita® Water Filtration System?

Learn more about where to buy Brita® products from your local and online retailers.